Statute

The terms used in the Regulations mean, respectively:

1. Shop / Online Store – online store run by the Seller available at https://spreest.pl.
2. Seller – Spreest Sp. z o. o., ul. Powstania Styczniowego 55, 05-074 Długa Kościelna, NIP: 8222391241, REGON: 52105004900000 , KRS 0000948155 , e-mail address: sklep@spreest.pl.
3. Client – a natural person, a legal person and an organizational unit without legal personality, to which the law grants legal capacity, purchasing products via the Online Store,
4. Registered Customer – A Customer using the Online Store who has registered and created a Customer Account,
5. Registration – a one-time action performed by the Customer within the Online Store, consisting in completing the registration form in order to create a Customer Account;
6. Password - a sequence of letters, numbers or other characters specified by the Customer during Registration in the Online Store, enabling access to the Customer Account and serving to secure it;
7. Customer Account – an individual Customer panel available after registration and logging in, marked with a login and password, used to purchase products via the Online Store, as well as to enable the Customer to obtain information about the history of Orders;
8. Consumer – a natural person purchasing products in the Online Store for purposes not directly related to his or her business or professional activity,
9. Entrepreneur – a natural person, a legal person or an entity without legal personality, purchasing Products in the Online Store as part of their business or professional activity; in the case of a natural person, an Entrepreneur is considered to be a natural person purchasing Products in the Online Store for a purpose directly related to their business activity, when the content of this agreement indicates that it is of a professional nature for them, resulting in particular from the subject of their business activity, made available under the provisions on the Central Register and Information on Business Activity.
10. An entrepreneur with consumer rights - a natural person purchasing Products in the Online Store for purposes directly related to their business activity, when the content of this agreement indicates that it is not of a professional nature for them, resulting in particular from the subject of their business activity, made available on the basis of the provisions on the Central Register and Information on Business Activity.
11. Working days – days of the week from Monday to Friday, excluding public holidays in accordance with the Act of 18 January 1951 on public holidays.
12. Statute – this document, specifying the rights and obligations of the Seller and the Customer as well as the conditions for placing orders and making purchases in the Online Store.
13. Basket - a service provided by the Seller in the Online Store, within which the Products added by the Customer to the Order are visible, enabling the placement and modification of the Order, as well as displaying the current value of the Order;
14. Order – a declaration of will by the Customer, constituting an offer to conclude a Sales Agreement submitted by the Customer to the Seller, submitted using the functionality of the Online Store, containing information necessary to conclude and perform the Sales Agreement.
15. Product – a movable item available in the Online Store, intended for sale on the basis of a Sales Agreement concluded by the Seller with the Customer, using the functionality of the Online Store;
16. Sales agreement - a sales contract within the meaning of the Civil Code, concerning the sale by the Seller to the Customer of the Products covered by the Order, the terms of which are specified in the Regulations;
17. GDPR - Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation);
18. Payment Processor – means the entity providing payment services within the Store to its Customers. The payment processor is Shopify International Limited , 2nd Floor, 1–2 Victoria Buildings, Haddington Road, Dublin 4, D04 XN32, Ireland, a company registered with the Irish Companies Registration Office under number 560279 , providing the Shopify Payments service.

19. Eparagon – a fiscal document in electronic form, the rules for issuing and scope of which are regulated by:
    a) Act of 11 March 2004 on tax on goods and services (Journal of Laws 2024, item 361, as amended),
    b) Regulation of the Minister of Finance on cash registers,
    c) regulation of the Minister of Entrepreneurship and Technology on the criteria and technical conditions that cash registers must meet.

20. Eparagony System – a system and repository of electronic fiscal receipts available at eparagony.pl, through which the Seller issues and issues Eparagony to the Customer.

21. e-Invoice – an invoice in electronic form, issued in accordance with the Act of 11 March 2004 on tax on goods and services and with implementing provisions, in particular those relating to the National System of e-Invoices (KSeF).

22. E-Invoice System – an IT system operated by the Seller or an authorized supplier, used to issue, store and send e-Invoices, including (if required by law) their transmission to the National Tax Office.
    

§2 General provisions

1. The online store available at https://spreest.pl is run by Spreest Sp. z o. o., ul. Powstania Styczniowego 55, 05-074 Długa Kościelna, NIP: 8222391241, REGON: 52105004900000 , KRS 0000948155 , e-mail address: sklep@spreest.pl.
2. The Regulations define the rights and obligations of Customers and the Seller.
3. The Regulations are drawn up in Polish and constitute a standard contract within the meaning of the provisions of the Act of 23 April 1964 - the Civil Code.
4. To conclude a contract with the Seller, the Customer may exercise the right to negotiate the terms of the contract before placing an order. If the Customer waives the right to negotiate, these Terms and Conditions constitute the content of the contract concluded between the parties.
5. The Customer may access the Regulations at any time at: https://www.spreest.pl/policies/terms-of-service, as well as by saving it in any format on a medium of his choice.
6. Unless otherwise expressly stated in the commercial information, the products offered in the Online Store are new, free from physical and legal defects, and have been legally introduced to the Polish market. This information constitutes the Seller's obligation to deliver defect-free products to the Customer.
7. These Regulations constitute an integral part of all sales contracts concluded by the Seller, including contracts concluded through an Order placed by e-mail or telephone.
8. Communication with the Seller by the Customer results in the Customer incurring costs arising from agreements concluded by the Customer with third parties for the use of certain forms of remote communication. The Seller does not charge any additional fees or benefits for the ability to communicate with the Customer.
9. In the event of a dispute with the Seller, the Consumer has the opportunity to resolve the matter amicably by:

§3 Customer Account

1. In order to create a Customer Account, the Customer registers using the form, providing the data specified in the registration form.
2. The password provided when logging in to the Store may consist of letters, numbers, and/or special characters. Each password is unique to each Customer. The password can be changed in the Customer Account by providing an email address and a new password.
3. The user login is the Customer's e-mail address provided during registration.
4. Creating a Customer Account is free and voluntary.
5. Registration is not a requirement for placing an order in the Store. Customers may place orders through the Online Store without prior registration, using the order form.
6. The customer undertakes to provide true data.

§4 Orders

1. Information about products presented in the Online Store does not constitute an offer within the meaning of the provisions of the Civil Code, but constitutes an invitation to conclude a sales contract.
2. Placing an order constitutes an offer within the meaning of the provisions of the Civil Code, submitted to the Seller by the Customer.
3. The customer has two ways to place an order:
1. placing an order after prior registration, via the Customer Account,
2. placing an order without registration, via the order form.

4. To place an order, the Customer must add the product they wish to purchase to the "Cart." Adding a product to the "Cart" does not constitute placing an order. Products may be added or removed from the "Cart" at any time.
5. Customers with a Customer Account, after logging in and adding products to the "Cart," are redirected to the ordering form to select their shipping and payment methods. The customer is then redirected to the order summary. The order is placed by selecting the "Order and Pay" button.
6. Customers without a Customer Account, after adding products to the "Cart," are redirected to an ordering form to provide their address, billing information, shipping method, and payment method. The Customer is then redirected to the order summary. The order is placed by selecting the "Order and Pay" button.
7. The condition for placing an order is to read and accept these Regulations, which the Customer confirms before placing the order by checking the appropriate box in the order form.
8. By clicking the "Order and pay" button, the Customer places an order with the obligation to pay.
9. Information about the total order value, which includes the price of the goods and their delivery costs, is always provided on the Online Store's website during the order process, including before the Customer directly confirms and submits the order. These are the total costs that the Customer is obligated to pay, including applicable taxes and delivery costs.
10. After placing an Order, the Customer will receive an email message titled "Order Confirmation" at the email address provided when placing the Order or associated with the Customer Account. This email constitutes acceptance of the Customer's offer. Upon informing the Customer of acceptance of their offer, a Sales Agreement is concluded between the Seller and the Customer.

1. The customer can pay for the goods placed in the order in the following way:
1. in cash or by card (cash on delivery) upon delivery of the goods by the supplier,
2. by transfer to the Seller's bank account,
3. online payment, BLIK or by payment card via the Payment Operator.
2. Electronic payments are handled by the Payment Operator. Making a payment through the Payment Operator requires establishing a separate legal relationship with the Payment Operator and accepting its terms and conditions.
3. The prices listed on the Online Store website are gross prices and are expressed in Polish zloty. The Product price before adding it to the Cart does not include shipping costs.

1. The Customer selects the delivery method from those available on the Online Store website. Delivery is made to the address provided by the Customer in the order.
2. Order processing time is counted from the moment of obtaining positive payment authorization.
3. The costs of delivering the goods, which in addition to the price of the goods are borne by the Customer, are provided on the Online Store website when placing the order.
4. Upon delivery of the Product, the benefits and burdens associated with the item, as well as the risk of accidental loss or damage, are transferred to the Customer. In the case of delivery by a carrier or forwarder other than the Seller, delivery of the Product is deemed to be the entrusting of the Product by the Seller to the carrier or forwarder if the Customer is an Entrepreneur, as well as the Entrepreneur with consumer rights, or the collection of the Product from the carrier or forwarder if the Customer is a Consumer.
5. A Customer who is an Entrepreneur is obligated to inspect the condition of the Product upon delivery, in the presence of a representative of the Seller or the entity performing the transport. If any damage to the shipment is detected, the Entrepreneur is obligated to complete an appropriate report.
6. It is recommended that the Customer who is a Consumer or an Entrepreneur with consumer rights, if possible, inspect the Product after delivery in the presence of a representative of the Seller or the entity performing the transport. If any damage to the shipment is detected, it is also recommended that the Consumer complete an appropriate report and contact the Seller immediately.
7. In the case of Orders placed by persons who are not Consumers, if the Seller cannot fulfill the obligation due to the fact that the ordered Product is not available, he is entitled to withdraw from the Sales Agreement within thirty days of concluding it.

1. A Customer who is a Consumer or an Entrepreneur with consumer rights and who has concluded a distance contract via the Online Store may withdraw from it within 14 days without giving any reason.
2. The Customer does not have the right to withdraw from the contract in the cases referred to in Article 38 of the Act of 30 May 2014 on consumer rights.
3. The withdrawal period begins on the date the Customer takes possession of the Product or on which a third party designated by the Customer, other than the carrier, takes possession of the Product. To meet the withdrawal period, it is sufficient to send the declaration of withdrawal before the expiry of the withdrawal period.
4. The Customer may exercise the right to withdraw from the sales contract by sending a declaration of withdrawal by e-mail or in writing to the Seller's address.
5. When exercising the right to withdraw from the sales contract, the Customer may use the withdrawal form available on the Online Store website, which was also sent to the Customer as an attachment together with information about acceptance of the Order, but this is not obligatory.
6. In the event of withdrawal from the contract, the contract is deemed not to have been concluded.
7. In the event of withdrawal from the contract, the Customer is obligated to return the purchased Product immediately, but no later than 14 days from the date of withdrawal. To meet this deadline, it is sufficient to send the returned Product to the Seller's address before the expiry of the 14-day period.
8. The costs of returning (sending back) the Product are borne by the Customer.
9. The Seller shall immediately, no later than within 14 days from receiving the Customer's declaration of withdrawal from the contract, refund to the Customer all payments made by him, including the costs of delivery of the goods, with the exception of additional costs resulting from the Customer's choice of a delivery method other than the cheapest standard delivery method offered by the Seller.
10. The Seller shall refund the payment using the same method of payment as used by the Customer, unless the Customer has indicated in the declaration of withdrawal from the contract another method of refund that does not involve any costs for him.
11. The Seller may withhold reimbursement of payments received from the Customer until the Product is received back or the Customer provides proof of sending it back, whichever occurs first.

1. A Customer who is an Entrepreneur, as well as Entrepreneurs with consumer rights, are not entitled to warranty rights for defects in the goods sold.
2. The Seller is liable to the Customer who is a Consumer for physical or legal defects of the sold goods, under the terms specified in Article 556 et seq. of the Civil Code.
3. A complaint may be submitted by the Customer by e-mail or in writing to the Seller's address.
4. When submitting a complaint, the Customer may use the complaint form template available on the Online Store website, but this is not obligatory.
5. If you submit a complaint without using the complaint form template, it is recommended to include at least the following information in the complaint:
1. name, surname, correspondence address and contact details;
2. information regarding the date of conclusion of the contract together with confirmation of its conclusion;
3. information and circumstances relating to the subject of the complaint, in particular the type and date of occurrence of the defect;
4. request regarding the manner of considering the complaint .
6. The Seller will respond to the Customer's complaint promptly, no later than 14 days from the date it was submitted. Failure by the Seller to respond within this timeframe means that the Seller has deemed the complaint justified.
7. If the complaint is rejected, the Customer will also be informed whether the Seller consents to an out-of-court dispute resolution. If consent is granted, the Seller will refer the Customer to the entity competent for out-of-court dispute resolution.

§9 Personal Data Protection

Detailed information regarding the processing of Customers’ personal data is specified in the “Privacy Policy”, available at https://www.spreest.pl/policies/privacy-policy, which constitutes an integral part of these Regulations.

1. The Seller provides the following Electronic Services via the Online Store:

1. setting up and maintaining a Customer Account in the Online Store;
2. enabling the placement of an Order and the conclusion of a Sales Agreement;
3. enabling the use of the Shopping Cart;
4. Newsletter;
5. providing data and materials contained in the Online Store, including in particular information about Products;
6. enabling the sending of messages via a contact form or online chat;

2. Technical requirements necessary for cooperation with the IT system through which the Seller provides Electronic Services:

1. a PC, Mac or other device enabling the use of the Store;
2. access to the Internet;
3. access to e-mail;
4. appropriate software in the form of a web browser.

3. The Customer is prohibited from providing content of an illegal nature.
4. The agreement for the provision of services by electronic means is concluded when the Customer creates a Customer Account, when he or she subscribes to the Newsletter service, and when he or she starts using a given functionality of the Online Store enabling the use of a specific electronic service.
5. The agreement for the provision of electronic services consisting of creating and maintaining a Customer Account in the Online Store, as well as the provision of the Newsletter service, is concluded for an indefinite period. With respect to other electronic services provided through the Online Store, the agreement for the provision of these services is concluded for an indefinite period and terminates upon and through the Customer's cessation of use of the given electronic service, without the need to submit any additional declarations.
6. The Customer may, at any time and without giving any reason, terminate the agreement referred to in paragraphs 4 and 5 by sending an appropriate statement by email or in writing to the Seller's address. A Customer who is a Consumer or an Entrepreneur with consumer rights may also withdraw from the agreement referred to in paragraphs 4 and 5 within 14 days without giving any reason, under the terms specified in § 6.
7. A Customer who is a Consumer may submit a complaint regarding services provided electronically by the Seller via email or in writing to the Seller's address. A Customer who is an Entrepreneur or an Entrepreneur with consumer rights does not have the right to submit a complaint.
8. The Seller will consider a complaint regarding services provided electronically within no more than 30 days from the date of its receipt, immediately informing the Customer of the results.

§11 Sales documents – e-receipts and e-invoices

1. The Seller issues fiscal documents in the form of:
1) eParagon – for customers who are not VAT payers (B2C),
2) e-Invoices – for customers who are VAT payers (B2B).

eReceipts

2. By accepting the Regulations, the B2C Customer consents to receiving the e-Receipt in electronic form and to the method of its delivery described below.

3. The eReceipt is issued upon successful recording of the document in the EReceipt System repository and is made available to the Customer via a unique hyperlink sent to the e-mail address provided in the Order and/or in the Allegro message.

4. The Seller may notify the Customer once about the issuance of an e-Receipt via SMS.

5. In case of problems with accessing the eParagon, the Customer should check the SPAM folder and contact the Seller.

6. At the Customer's request, a paper receipt can be issued (submission before or up to 7 days after placing the Order).

e-Invoices (B2B sales)

7. The Seller issues an e-Invoice in PDF format or – after the entry into force of the universal invoicing obligation in KSeF – in a structured format (XML).

8. The e-Invoice is delivered immediately after issuance:
1) to the e-mail address provided by the Customer in the Order or in the Customer Account, or
2) (when required) via the National e-Invoice System (KSeF) – using the invoice identification number assigned by KSeF.

9. By accepting the Regulations, the B2B Client agrees to receive invoices only in electronic form, unless he or she stipulates otherwise before placing the Order.

10. The Seller does not charge any additional fees for issuing and sending e-Invoices.

Data protection for e-receipts and e-invoices

11. The Seller may provide the Customer's e-mail address and/or telephone number to entities operating the E-receipt System or the e-Invoice System (including KSeF) only to the extent necessary for:
1) issuing, storing and making available sales documents,
2) sending notifications confirming their issuance.

12. Detailed information regarding the processing of personal data can be found in the Privacy Policy.

1. Customers can access these Terms and Conditions at any time via the link provided on the Online Store website. These Terms and Conditions may be recorded, retrieved, and reproduced by printing them or saving them to an appropriate data carrier.
2. The provisions of these Regulations are not intended to exclude or limit any rights of Consumers or Entrepreneurs under mandatory provisions of law, including in particular the Act of 30 May 2014 on Consumer Rights and the Act of 23 April 1964 – the Civil Code. In the event of any unintentional conflict between the Regulations and the above provisions, these provisions shall prevail and be applied by the Seller.
3. If any provision of these Terms and Conditions is deemed unlawful, invalid, or otherwise unenforceable to the extent permitted by law, it shall be deemed excluded to that extent. The remaining provisions of these Terms and Conditions shall remain in full force and effect.
4. The Seller may amend the provisions of the Regulations after notifying Customers by publishing the consolidated text of the Regulations on the Online Store website. Amendments to the Regulations or new text of the Regulations will take effect 14 days after the date the new text of the Regulations is posted on the Online Store website.
5. Orders placed during the validity of the previous version of the Regulations will be fulfilled in accordance with its provisions.
6. All graphic elements of the Online Store, technical solutions used therein, content elements, as well as the manner in which graphic elements and content are presented (layout), as well as software, databases and other materials placed within the Online Store are subject to the Seller's copyright and are protected in accordance with the provisions of the Act of 4 February 1994 on Copyright and Related Rights.
7. In order to use the Online Store, the Seller grants Customers a non-exclusive, non-transferable, and non-assignable License to use the Online Store for the duration of their use of the Online Store. Under the License, the Customer is only entitled to temporarily reproduce the Online Store by displaying it in a web browser, as well as saving temporary files in order to use the available functionalities in a manner consistent with these Terms and Conditions.
8. These Terms and Conditions are governed by Polish law and are subject to the jurisdiction of Polish courts. The choice of Polish law does not deprive the Consumer of the protection afforded to them under provisions that cannot be derogated from by agreement, under the law that would apply in the absence of choice of law.
9. Any disputes arising between the Seller and the Customer who is a Consumer, as well as an Entrepreneur with consumer rights, will be resolved by a common court having jurisdiction in accordance with the provisions of the Code of Civil Procedure.
10. Any disputes arising between the Seller and the Customer who is an Entrepreneur shall be resolved by a common court having jurisdiction over the Seller's registered office.